Privacy policy

This policy explains what personal data this website collects, why, and what you can do about it. We've kept it short and plain on purpose.

Who we are

This website, mrunang.com, is run by Sendrise LTD, a company registered in England and Wales (company number 16901716), with its registered office at 128 City Road, London, United Kingdom, EC1V 2NX. Sendrise LTD is the data controller for the personal data described here. In this policy, "we", "us" and "our" mean Sendrise LTD. The site is written by its founder, Mrunang Rathod.

Questions about your data: contact@mrunang.com.

What we collect and why

Newsletter sign-ups. Your email address, the date and the page you signed up on. We use it to send you the newsletter. Lawful basis: your consent, which you can withdraw at any time with the unsubscribe link or by emailing us.

Project enquiries (the "Work with me" form). Your name, email address, website, the services you're interested in, your budget range, your message, whether you asked for the newsletter, and how you found the form: the page you were on, the article or button that brought you there, the page you first landed on, the website that referred you and any campaign tags in the link (such as utm_source). We use it to reply, to decide whether we can help, and to learn which content brings enquiries. Lawful basis: taking steps you asked for before a possible contract, and our legitimate interest in answering business enquiries and improving our content.

Contact messages. Your name, email address, the topic you chose and your message. We use it to reply. Lawful basis: our legitimate interest in answering messages sent to us.

Analytics, only if you accept. If Google Analytics is switched on for this site and you click Accept, Google Analytics collects information about how you use the site, such as the pages you view, your approximate location, your device and your browser, using cookies. Lawful basis: your consent. If you decline, Google Analytics doesn't load.

Visitor statistics from our host. Lovable, which hosts the site, counts visits for every visitor. It uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify you. It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. Detailed data is kept for 90 days and daily summaries for a year. Lovable collects this data for us. Lovable's privacy policy explains how it handles it. Lawful basis: our legitimate interest in understanding which pages are useful.

Technical data. Our hosting and database providers process IP addresses and request logs to deliver the site and keep it secure. Lawful basis: our legitimate interest in running a secure, working website.

Admin accounts. If you have a login for the site's admin area, we store your email address and login details to sign you in.

We don't sell your personal data, and we don't use it for advertising.

Who we share it with

We use a small number of service providers who process data for us under contract:

• Lovable, which hosts the website, and Supabase, which runs the database behind it.
• Google, for Google Analytics, only if you accept analytics cookies.
• An email service provider, when we send the newsletter or notification emails.

If you ask about working together, we may share your enquiry with the company that would do the work, such as Swifto, Mrunang's growth agency, so it can reply and prepare a proposal. We only do this to answer your request.

We may also disclose data if the law requires it, or to protect our rights or someone's safety.

International transfers

Some of our providers process data outside the UK, for example in the United States or the European Union, and the agency that handles an enquiry may be based in India. When personal data leaves the UK, we rely on UK adequacy regulations or appropriate safeguards, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

How long we keep it

• Newsletter: until you unsubscribe. After that we keep a record of the unsubscribe so we don't email you again.
• Enquiries and contact messages: up to 24 months after our last contact with you. If you become a client, we keep records for as long as the contract and the law require.
• Google Analytics: 14 months.
• Server logs: for the short period set by our providers.

Your rights

Under UK data protection law you can:

• ask for a copy of the personal data we hold about you
• ask us to correct it
• ask us to delete it
• ask us to restrict or stop using it, or object to how we use it
• ask for your data in a portable format
• withdraw your consent at any time, where we rely on consent

To use any of these rights, email contact@mrunang.com. We'll reply within one month.

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk. We'd appreciate the chance to put it right first.

Cookies

See the Cookie policy.

Children

This site is for professionals and isn't aimed at children under 16. We don't knowingly collect their data.

Security

We use reasonable technical and organizational measures to protect your data, including encrypted connections and access controls on the database. No website is perfectly secure, so please don't send sensitive personal information through the forms.

Changes to this policy

If we change this policy, we'll update the date at the top. If a change is significant, we'll say so at the top of this page.